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Response Time
We typically respond within
24 hours
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We’re Here to Help
How quickly will I receive a response?
Our support team typically responds within 24 hours on business days. For urgent issues related to account access or billing, we prioritize faster turnaround. You can also reach us directly at support@ranklly.com.
What kind of support does Ranklly offer?
We provide technical support for all platform features including AI writing tools, SEO scoring, publishing, custom domain setup, and account management. Whether you need help setting up your first blog or troubleshooting a publishing issue, our team is here to assist.
Can I request a refund?
Yes, refunds are available for services that have not yet commenced. Please review our Refund Policy for full details on eligibility, or contact us directly and we'll guide you through the process.
I have a partnership or press inquiry. Who should I contact?
For partnership opportunities, press inquiries, or business development questions, please use the contact form above or email us at support@ranklly.com with the subject line "Partnership Inquiry." We review all partnership proposals and respond within 48 hours.